Shipping policy
1. Where we ship
We ship to addresses within the United States.
We do not currently ship internationally.
2. Shipping rates
Standard shipping is $5.99, express shipping is $16.00, and standard shipping is free on orders of $80.00 or more.
The rate that applies to your order is shown at checkout before you pay. These are the only shipping charges; there are no separate handling fees.
3. Order processing
Orders are processed within 1 to 2 business days.
Orders placed before 12 PM Eastern enter that day's processing. Orders placed after that cutoff, or at a weekend, begin processing on the next business day.
4. Delivery times
Standard delivery takes 3 to 7 business days in transit after processing.
Express delivery is faster in transit but is subject to the same processing time above. Delivery estimates are business days and do not include public holidays.
5. Tracking
You receive a tracking number by email as soon as your order is dispatched.
If the tracking has not updated for several days, or the carrier reports a delivery you did not receive, email support@robertsworkwear.com with your order number.
6. Incorrect addresses and failed deliveries
Please check your shipping address before paying, as we cannot redirect a parcel once it is with the carrier.
If a parcel is returned to us as undeliverable we will contact you to arrange a re-send or a refund of the items.
7. Questions
We reply to shipping questions within 3 business days.
Email support@robertsworkwear.com or call the store on (914) 698-0969 during opening hours: Mon–Fri 9 AM–6:30 PM · Sat 9 AM–6 PM · Sun 11 AM–4 PM, Eastern Time.